CUSTOMER COMMENTS

“Working with Gary and Karen was a truly wonderful experience.
Gary carefully listened to all of our concerns and worked with us to make our dream a reality.  Our vision became his vision. He went above and beyond on all levels from our first encounter all the way through to completion of the project.  He dotted all of the i’s and crossed all of the t’s exceeding all of our expectations. All throughout our project, he showed great care, consideration and respect for our time and budget. He was always available to answer questions and if we called and left a message, he returned our calls promptly.
His skill and craftsmanship are beyond compare.  His attention to detail, quality of work and doing things the right way as opposed to the easy way sets him apart.  He seamlessly coordinated all of the best tradespeople, organizing and directing and making everything run smoothly.   His knowledge in dealing with all of the rules and regulations, permits, building codes, inspections, etc. was priceless.
The greatest compliment that we could give is that we would work with Gary and Karen again in a minute.  We really can’t say that about any other contractor or builder that we have worked with.  It was a pleasure to work with Gary and Karen.  We love our log home and have Gary and Karen to thank for that!”
 
Ben and Jodi Fiss
 
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“You worked so hard to make our dream come true, and we LOVE our “little house on the prairie.” Please feel free to bring people to see it at any time. We’ll miss Custom Craft Carpentry!”

Bud and Sara

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Thanks for the repairs! I can’t wait to get the whole thing stained!

Jeff S.

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You deserve a standing ovation for all your hard work. We thank you from the bottom of our hearts for your patience, guidance and endless work and help that it took to complete. I will miss seeing John and Gary at the house and Karen’s emails but I know after all our time spent we will keep in touch through the years. Thank you again for your continued help and support. We wish you the best and look forward to hearing updates. We built a house in Brookfield and made it a home. You built a home which was a home from your first log that will be enjoyed for generations. All these words are heartfelt but no words can truly express our thanks.

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Gary and Karen,   As you know, log homes are really special and they need a real expert to help maintain them and fix things when they go wrong. Custom Craft Homes provided the knowledge, skills and expertise needed to help us with our log home issues. It is a real comfort to know we can call Gary and Karen whenever we need help with our log home.

Jim and Yvonne

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My wife and I used Custom Craft Carpentry to build a two story log home to replace an existing single story lake house.  Gary and Karen designed a creative plan to utilize our existing foundation so we could stay close to the lake yet give us all the log home features we wanted.  The tear down and new construction went as planned and we are really happy with the finished home.  Gary and Karen were enthusiastic, responsive, and great to work with.  Gary’s craftsmanship is outstanding and we couldn’t be happier with the entire experience.

Robert and Shelley Haiges

Algonquin, IL

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We went into our remodeling project wanting an attached garage and some entertaining space. From hearing what friends had gone through, we were cautious of contractors, pricing, and timing.  Now, the first comment we have for visitors is “we were very lucky to have found Gary and Karen, our builders made this all happen”.  Not only did Gary and Karen capture and build all the features we needed, they brought a practical, economical viewpoint to our design resulting in so much more than we expected! Our project was on time, on budget, and a ton more fun than we had anticipated! We relied on their expert opinions each step, but they encouraged us to participate which really gave us the confidence in each decision from carpeting to plumbing.  We faced a seven month project so we were a bit nervous about “surviving” construction dust, high-traffic, and life being a bit askew for both ourselves and our “girls” (two black labs who think THEY own the house).  We were ecstatic to find we never had to “survive” anything…..the worksite was non-intrusive as Gary approached the project with forethought, we lived in our home the entire time without issue and the girls made new best friends as Gary and John treated them like their own.   All the important things AND the trivial items were handled beyond our expectations and we couldn’t be happier with the results!!  It shows when strangers driving by stop to tell us how great it looks.